Privacy Policy

Last Updated: April 10, 2024

This privacy policy (“Privacy Policy”) governs how we, Cylus Cyber Security Ltd. (together, “Cylus” “we”, “our” or “us”) use, collect and store Personal Data we collect or receive from or about you (“User”, “you”) such as in the following use cases:

- When you browse or visit the website, https://cylus.com  (“Website”)
- When you make use of, or interact with, the Website
         a. When you request a demo, register to our events & webinar, request access to gated content and/or contact us (e.g. customer support, help,            submit a request)
        b. When we process your job application
- When you make use of, or interact with the Platform, that we license (“Platform”)
         a. When you create an account, log-in and make use of the Platform
- When you make use of, or interact with the sandbox Platform, (“Sandbox Platform”)
         a. When you create an account, log-in and make use of the Sandbox Platform
- When you attend an event and/or exchange business cards with us and provide Personal Data
- When we acquire your Personal Data from third-party sources (e.g., LinkedIn navigator)
- When we use the Personal Data of our service providers and/or suppliers
- When we use the Personal Data of our customers
- When we use the Personal Data of our resellers, distributors, agents and/or finders
- When you interact with us on our social media profiles (e.g., Facebook, Instagram, Twitter, LinkedIn)

Please read this Privacy Policy carefully, so you can fully understand our practices in relation to Personal Data. “Personal Data” or “Personal Information” means any information that can be used, alone or together with other data, to uniquely identify any living human being and any information deemed as Personally Identifiable Information by privacy laws. Please note that this is a master privacy policy and some of its provisions only apply to individuals in certain jurisdictions. For example, the legal basis in the table below is only relevant for GDPR-protected individuals. Important note: Nothing in this Privacy Policy is intended to limit in any way your statutory right, including your rights to a remedy or means of enforcement.

Table of contents:
1. What information we collect, why we collect it, and how it is used
2. How we protect and retain your Personal Data
3. How we share your Personal Data
4. Additional information regarding transfers of Personal Data
5. Your privacy rights
6. Use by children
7. Interaction with third party products
8. Cookies and other technology tools
9. Contact us

This Privacy Policy can be updated from time to time and, therefore, we ask you to check back periodically for the latest version of the Privacy Policy.  If we implement significant changes to the use of your Personal Data in a manner different from that stated at the time of collection, we will notify you by posting a notice on our Website or by other means.

1. WHAT INFORMATION WE COLLECT, WHY WE COLLECT IT, AND HOW IT IS USED
When you browse or visit our website

Personal data we collect

Cookies, log files and analytic tools. Read more in our cookie policy here.

Why is the data collected and for what purposes?    

We use cookies and other tools to improve and facilitate your user experience on our Website.

Why is the data collected and for what purposes?    

We use cookies and other tools to improve and facilitate your user experience on our Website.

Legal basis (applicable for processing carried out under GDPR only)

Consent   Legitimate interest (e.g. essential cookies)

Third parties with whom we share your Personal Data

3rd party platforms such as:
- Google Analytics – Analytics 
- Leadfeeder - website visitor tracking
- Clearbit - website visitor tracking
- LinkedIn Insight Tag - tracking for LinkedIn Ads
- Google Tag Manager - tag management system

Read more in our cookie policy here.

Consequences of not providing Personal Data

- Cannot collect and store the information
- Cannot use or access some parts of the Website

When you make use of, or interact with, the Website

When you request a demo, register to our events & webinar, request access to gated content and/or contact us (e.g. customer support, help, submit a request)


- Full name
- Company Name
- Company Email address
- Phone number
- Any other data you decide to provide/supply us with

   

- To provide you a demo or trial
- To assist you with your query
- To send you demo and/or events related communications
- To allow you to participate in our events
- To send you marketing communications


Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract
Legitimate interest (e.g. to get in contact with you to set up a demo)


3rd party platforms such as:
- Salesforce - CRM
- Outreach.io - Emails
- HubSpot – Marketing Automation


- Cannot provide you a demo
- Cannot assist you with your query
- Cannot send you demo and/or events related communications
- Cannot allow you to participate in our events
- Cannot send you marketing communications

When we process your job application

Personal data we collect

- Full Name
- Email Address
- Position
- Phone Number
- Resume
- LinkedIn Profile URL (optional)
- Personal Note (optional) 
- Any other data you decide to provide/supply

Why is the Personal Data collected and for what purposes?

- To process your job application
- To assess you as a candidate
- To contact you for job interviews and related matters

Legal basis (applicable for processing carried out under GDPR only)

Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract and legitimate interests (e.g. to assess you as a candidate)

Third parties with whom we share your Personal Data

3rd party platforms such as: Greenhouse (HR process)

Consequences of not providing Personal Data

- Cannot process your job application
- Cannot assess you as a candidate
- Cannot contact you for job interviews and related matters

When you make use of, or interact with, the Platform

When you create and use an account, log-in and make use of the Platform

Cookies, and analytic tools. Read more in our cookie policy here.

-Full name
-Email address
-Company name
-Usage pattern and/or usage behavior of the Platform
-Any other data you decide to provide/supply

Why is the data collected and for what purposes?    

-To allow you to create an account in our Platform
-To provide you with the Platform services
-To monitor, analyze and optimize your use of the Platform
-To customize your experience

Consent Legitimate interest (e.g. essential cookies)

-Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract
-Legitimate interest (e.g.  to allow you to create an account)

3rd party platforms such as:Microsoft Clarity
- Cylus Cookies


3rd party platforms such as:Google cloud platform – Cloud Amazon Web Services – Cloud Cloudflare – Content delivery network 

Consequences of not providing the data

-Cannot collect and store the information
-Cannot use or access some parts of the Platform

-Cannot allow you to create an account in our Platform
- Cannot provide you with the Platform services
- Cannot monitor, analyze and optimize your use of the Platform
-Cannot customize your experience

When you make use of, or interact with, the Sandbox

When you create and use an account, log-in and make use of the Sandbox

Cookies, and analytic tools. Read more in our cookie policy here.

-Full name
-Email address
-Company name
-Usage pattern and/or usage behavior of the Platform
-Any other data you decide to provide/supply

Why is the data collected and for what purposes?    

-To allow you to create an account in our Platform
-To provide you with the Platform services
-To monitor, analyze and optimize your use of the Platform
-To customize your experience
-To set up a follow up feedback session after the 7-day sandbox campaign ends

Consent Legitimate interest (e.g. essential cookies)

-Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract
-Legitimate interest (e.g.  to allow you to create an account)

3rd party platforms such as:Microsoft Clarity
- Cylus Cookies


3rd party platforms such as:Google cloud platform – Cloud Amazon Web Services – Cloud Cloudflare – Content delivery network 

Consequences of not providing the data

-Cannot allow you to create an account in our Platform
-Cannot provide you with the Platform services
-Cannot monitor, analyze and optimize your use of the Platform
-Cannot customize your experience
-Cannot set up a follow up feedback session after the 7-day sandbox campaign ends

When you attend an event and/or exchange business cards with us and provide Personal Data


-Full name
-Email address
-Company name
-Company position
-Phone number
-Any other data you decide to provide/supply


-To establish a business connection
-To send you more information about the company and marketing communications


-Depending on the context, legitimate interest (e.g. certain B2B marketing practices or replying to your requests/questions)
-Pre-contractual discussions (e.g. if you show interest in our products/services)


3rd party platforms such as:
-Salesforce - CRM
-Outreach.io - Emails
-HubSpot - Marketing Automation


Cannot establish a business connection

When we use the Personal Data of our service providers and suppliers

Data we collect

Full nameEmail addressCompany nameJob position Phone numberAny other data you decide to provide/supply

Why is the data collected and for what purposes?    

To contact our service providers   Processing the order of the service

Legal basis (GDPR only)

Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.   Legitimate interest (e.g. perform the contract, send contract-related communications)

Third parties with whom we share your data    

3rd party platforms such as for the following purposes:   Google Suits – Emails

Consequences of not providing the data

-Cannot establish a business connection
-Cannot send you more information about the company and marketing communications

When we acquire your Personal Data from third-party sources (e.g., LinkedIn navigator)


Contact details


-To establish a business connection
-To send you more information about the company and marketing communications


-Depending on the context, legitimate interest (e.g. certain B2B marketing practices or replying to your requests/questions)
-Pre-contractual discussions (e.g. if you show interest in our products/services)
-Consent


3rd party platforms such as:
-Salesforce - CRM
- LinkedIn Sales Navigator - Prospect Search and Enrichment
-Lusha - Lead Enrichment


-Cannot establish a business connection
-Cannot send you more information about the company and marketing communications

When we use the Personal Data of our service providers and suppliers 


-Full name
-Email address
-Company name
-Job position 
-Phone number
-Payment information, to the extent that it includes Personal Data
-Any other data you decide to provide/supply us with


-To execute the contract with you. 
-To send you contract/service-related communications. 


-Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract
-Legitimate interest (e.g. perform the contract, send contract-related communications)


3rd party platforms such as for the following purposes:
Google Suite– Emails
Salesforce - CRM


-Cannot execute the contract with you
-Cannot send you contract/service-related communications

When we use the Personal Data of our customers

-Full name
-Email address
-Company name
-Job position 
-Phone number
-Payment information, to the extent that it includes Personal Data
-Any other data you decide to provide/supply us with

-Full Name
-Email address

-To provide our products and services
To perform the applicable agreement
-To communicate with you for service-related communications and to obtain feedback or follow up information about the provision of services
-To facilitate and process payment for the services renderedTo provide technical support or troubleshooting related to the services
-To enforce our terms of use, policies and other contractual arrangements 
-To send you marketing communications 

-Processing is necessary for the performance of a contract to which our customer is a party
-Compliance with a legal obligation (e.g. tax laws, bookkeeping laws, etc.)
-Legitimate interest (e.g. send you contract-related communications)
-Consent

3rd party platforms such as:
-Salesforce - CRM
-HubSpot - Marketing Automation and Emails

-Cannot provide our products and services
-Cannot perform the applicable agreement
-Cannot communicate with you for service-related communications and cannot  obtain feedback or follow up information about the provision of services
-Cannot facilitate and process payment for the services rendered 
-Cannot provide technical support or troubleshooting related to the services 
-Cannot enforce our terms of use, policies and other contractual arrangements
-Cannot send you marketing communications

When we use the Personal Data of our resellers, distributors, agents and/or finders

-Full name
-Email address
-Company name
-Job position 
-Phone number
-Payment information, to the extent that it includes Personal Data
-Any other data you decide to provide/supply us with

-To execute the contract with you
-To send you contract/service-related communications

-Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract
-Legitimate interest (e.g. perform the contract, send contract-related communications)

3rd party platforms such as:
-Salesforce - CRM
-HubSpot - Marketing Automation and Emails

-Cannot execute the contract with you
-Cannot send you contract/service-related communications

When you interact with us on our social media profiles (e.g., Facebook, Instagram, Twitter, LinkedIn)

-Full name
-Company name
-Job position
-Any other data you decide to provide/supply

-Establishing a business connection
-To reply and/or respond to your request or question

-Depending on the context, legitimate interest (e.g. certain B2B marketing practices or replying your requests/questions)
-Pre-contractual discussions (e.g. if you show interest in our products/services)

3rd party platforms such as:
-Salesforce - CRM
-HubSpot - Marketing Automation
-Outreach.io - Emails

-Cannot reply or respond to your request
-Cannot establish a business connection
-Cannot communicate with you


Finally, please note that some of the abovementioned Personal Data will be used for detecting, taking steps to prevent, and prosecution of fraud or other illegal activity, to identify and repair errors, to conduct audits, and for security purposes. Personal Data may also be used to comply with applicable laws, with investigations performed by the relevant authorities, law enforcement purposes, and/or to exercise or defend legal claims. In certain cases, we may or will anonymize or de-identify your Personal Data and further use it for internal and external purposes, including, without limitation, to improve the services and for research purposes. “Anonymous Information” means information which does not enable identification of an individual user, such as aggregated information about the use of our services. We may use Anonymous Information and/or disclose it to third parties without restrictions (for example, in order to improve our services and enhance your experience with them).


2. HOW WE PROTECT AND STORE YOUR PERSONAL DATA

- Security. We have implemented appropriate technical, organizational and security measures designed to reduce the risk of accidental destruction or loss, or the unauthorized disclosure or access to such information appropriate to the nature of the information concerned. However, please note that we cannot guarantee that the information will not be exposed as a result of unauthorized penetration to our servers. As the security of information depends in part on the security of the computer, device or network you use to communicate with us and the security you use to protect your user IDs and passwords, please make sure to take appropriate measures to protect this information.

- Retention of your Personal Data - Your Personal Data will be stored until we delete the record and we proactively delete it or you send a valid deletion request, in some circumstances we may store your Personal Data for longer periods of time, for example (i) where we are required to do so in accordance with legal, regulatory, tax or accounting requirements, or (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges, or (iii) if we reasonably believe there is a prospect of litigation relating to your Personal Data or dealings.


3.  HOW WE SHARE YOUR PERSONAL DATA

In addition to the recipients described above, we share your information as follows:
- With our business partners with whom we jointly offer products or services. We may also share Personal Data with our affiliated companies. 
- To the extent necessary, with regulators, courts or competent authorities, to comply with applicable laws, regulations and rules (including, without limitation, federal, state or local laws), and requests of law enforcement, regulatory and other governmental agencies or if required to do so by court order;
- If, in the future, we sell or transfer, or we consider selling or transferring, some or all of our business, shares or assets to a third party, we will disclose your Personal Data to such third party (whether actual or potential) in connection with the foregoing events;
- In the event that we are acquired by, or merged with, a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer, disclose or assign your Personal Data in connection with the foregoing events, including, in connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or to another company; and/or 
- Where you have provided your consent to us sharing or transferring your Personal Data (e.g., where you provide us with marketing consents or opt-in to optional additional services or functionality).


4.  ADDITIONAL INFORMATION REGARDING TRANSFERS OF PERSONAL DATA

- Storage: We store the Personal Data with the following storing companies: AWS.
- External transfers: Where we transfer your Personal Data outside of EU/EEA, for example to third parties who help provide our products and services, we will obtain contractual commitments from them to protect your Personal Data. When Cylus engages in such transfers of personal information, it relies on i) Adequacy Decisions as adopted by European Commission on the basis of Article 45 of Regulation (EU) 2016/679 (GDPR) (for example, when we access from Israel), or ii) Standard Contractual Clauses issued by the European Commission. Cylus also continually monitors the circumstances surrounding such transfers in order to ensure that these maintain, in practice, a level of protection that is essentially equivalent to the one guaranteed by the GDPR. We will use commercially reasonable efforts to implement an appropriate level of protection to your personal data by implementing at least one of the following safeguards:
      5.2.1 making sure the destination country has been deemed to provide an adequate level of protection for personal data; and/or
       5.2.2 by executing implement data onward transfer instruments such as data processing and protection agreements.


5.  YOUR PRIVACY RIGHTS

The following rights (which may be subject to certain exemptions or derogations), shall apply to certain individuals (some of which only apply to individuals protected by the GDPR):
- You have a right to access information held about you. Your right of access is normally be exercised free of charge; however we reserve the right to charge an appropriate administrative fee where permitted by applicable law;
- You have the right to request that we amend any Personal Data we hold that is inaccurate or misleading.
- You have the right to request the erasure of the Personal Data that relates to you. Please note that there may be circumstances in which we are required to retain your data, for example for the establishment, exercise, or defense of legal claims.
- You have the right to object to or to request restriction of the processing.
- You have the right to data portability. This means that you may have the right to receive your Personal Data in a structured, commonly used and machine-readable format, and that you have the right to transmit that data to another controller.
- You have the right to object to profiling.
- You have a right to lodge a complaint with your local data protection supervisory authority (i.e., your place of habitual residence, place or work or place of alleged infringement) at any time. We ask that you please attempt to resolve any issues with us before you contact your local supervisory authority and/or relevant institution.
The right to withdraw your consent. Please note that t there may be circumstances in which we are entitled to continue processing your data, in particular if the processing is required to meet our legal and regulatory obligations. Also, please note that the withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
- You also have a right to request details of the basis on which your Personal Data is transferred outside the European Economic Area, but data transfer agreements and/or other details may need to be partially redacted for reasons of commercial confidentiality.

You can exercise your rights by contacting us at privacy@cylus.com. Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly or inform you if we require further information in order to fulfill your request. When processing your request, we may ask you for additional information to confirm your identity and for security purposes, before disclosing the Personal Data requested to you. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. In the event that your request would adversely affect the rights and freedoms of others (for example, would impact the duty of confidentiality we owe to others) or if we are legally entitled to deal with your request in a different way than initial requested, we will address your request to the maximum extent possible, all-in accordance with applicable law.

Marketing emails – opt-out: You may choose not to receive marketing email by clicking the unsubscribe link at the bottom of any of our emails


6.  USE BY CHILDREN

We do not offer our products or services for use by children and, therefore, we do not knowingly collect Personal Data from, and/or about children under the age of eighteen (18). If you are under eighteen (18), do not provide any Personal Data to us without involvement of a parent or a guardian. For the purposes of the GDPR, we do not intend to offer information society services directly to children. In the event that we become aware that you provide Personal Data in violation of applicable privacy laws, we reserve the right to delete it. If you believe that we might have any such information, please contact us at privacy@cylus.com.


7.  INTERACTION WITH THIRD PARTY PRODUCTS

We enable you to interact with third party websites, mobile software applications and products or services that are not owned or controlled by us (each a “Third Party Service”). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services may collect Personal Information from you. Accordingly, we encourage you to read the terms and conditions and privacy policy of each Third Party Service.


8.  COOKIES AND OTHER TECHNOLOGY TOOLS  

- We use log files. We use such information to analyze trends, administer the Website, and gather demographic information.
- Google Analytics. The Website uses a tool called “Google Analytics” to collect information about use of our Website. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to the Website. We use the information we get from Google Analytics to maintain and improve the Website and our products. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to the Website is restricted by the Google Analytics Terms of Service, available at
http://www.google.com/analytics/terms/us.html/, and the Google Privacy Policy, available at http://www.google.com/policies/privacy/. You may learn more about how Google collects and processes data specifically in connection with Google Analytics at http://www.google.com/policies/privacy/partners/. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/- Google Tag Manager. The Website uses Google Tag Manager ("GTM”). GTM is a tag management system to manage JavaScript and HTML tags used for tracking and analytics on websites. Tags are small code elements that, among other things, are used to measure traffic and visitor behavior; to understand the effect of online advertising and social channels; to set up remarketing and orientation towards target groups; and to test and optimize websites. GTM makes it easier for us to integrate and manage our tags. If you have performed deactivation, GTM takes this deactivation into account. For more information about GTM’s privacy practices can be found at https://policies.google.com/privacy?hl=en and terms of use at https://www.google.com/analytics/tag-manager/use-policy/ - Clearbit. We use the services of Clearbit. Their privacy policy can be viewed at https://clearbit.com/privacy-policy - Dreamdata. We use the services of Dreamdata. Please, find more information in Dreamdata’s privacy policy available at https://dreamdata.io/privacy-policy - LeedFeeder. We use the services of Leadfeeder. It uses Google Analytics data to identify company visitors. Leadfeeder's privacy policy can be found at https://www.leadfeeder.com/privacy. We reserve the right to use other analytic tools, remove or add new analytic tools, cookies, pixels and other tracking technologies.


9.  LOG FILES

We may make use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, clicked pages and any other information your browser may send to us. We may use such information to analyze trends, administer the Site, track users’ movement around the Site, and gather demographic information.


9.  CONTACT US

If you have any questions, concerns or complaints regarding our compliance with this notice and the data protection laws, or if you wish to exercise your rights, we encourage you to first contact us at privacy@cylus.com.

Privacy Policy